Shipping & Delivery Policy

This Shipping & Delivery Policy governs all aspects related to the shipping and delivery of orders placed with Universal Enterprises. By placing an order, you agree to the terms outlined below:

1. Delivery Charges

• The applicable delivery charges for your order will be displayed at checkout before you confirm your payment. We collaborate with trusted logistics providers to ensure competitive rates and efficient service.

2. Dispatch Time

• Once your order is confirmed, please allow 2-5 working days for dispatch. Orders will be processed promptly to ensure timely shipping.

3. Delivery Time

• Domestic shipments within India typically arrive within 5 working days from the date of dispatch. Deliveries will be made to the address provided at the time of order placement. While we make every effort to meet delivery timelines, delays may occur due to unforeseen circumstances such as weather or logistical issues.

4. Damaged or Defective Goods

• If you receive any goods that are damaged, defective, or not as per your order, please inform us within 24 hours of delivery. We will guide you through our Returns & Exchange process for a resolution. For more information, please review our Returns & Exchange Policy.

5. Product Returns

• Any costs related to the return of items will be borne by you, the customer. For a seamless return process, please refer to our Returns & Exchange Policy for detailed instructions.

For further information or clarification, please do not hesitate to contact us at contactuniversalenterz@gmail.com. We are here to assist you.